Packaging & Shipping
We offer as many shipping options as possible,including DHL,UPS,TNT,FedEx and EMS,etc. For mass order delivery,can be optional with terms of EX work,FOB,CNF,CIF by express,by air or by sea based on the buyer forwarder.
Our Services
*one to one service,excellent services within 1 hours response
Warranty & return policy:
*We provide 12 months warranty for all products except accessories;please notify our customer service team within 5 days after received;
*All items must be returned in their original condition with all packaging, in order;
*Artificial damages(screen dropped or broken,scrathes etc) is out of warranty,customers need to pay freight and new parts changed's cost if need maintenance;
*The shipping and handling charge is not refundable. Customer should be responsible
*for all the charges of returning and reshipping. Our sales- team will work with you to solve any problems.
Company Information
Why us?
*Since 2009, wearable device leader in China.
*10,000,000+users all over the world.
*90+professionals whith professional experiences.
*Professional OEM/ODM service.
*APP,Hardware,ID/MD,original manufacturer(one-stop service).
*Provide service for more than 40 country partners.
*Branch offices inJapan,the US office in preparation.
FAQ
Q1:How to download APP?
A:APP support-download "Zeroner health pro" from app store and application market,Compatible with Android and IOS.
Q2: How could I get samples?
A: We are more than happy to send you sample for evaluation. It is very simple and easy.
We will charge a fees for both sample and shipping to your country. All the fees will be deducted from the final order if you place a big order from our company after evaluation.
This is a fair arrangement and it is a general practice for most of the companies in China.
Q3: How about the quality?
A: APP,Hardware,ID/MD,original manufacturer (one stop service).
Q4: How could I custom Logo/packaging/APP?
A: Contact your corresponding customer service and will give you a solution based on your customized requirements.
Q5: Can you arrange the transportation for us?
A: Yes, We can arrange transportation by Express, by sea or by air.
